Maharashtra regulates lifts under its own law. What societies need to keep in place, the questions residents can ask, and what to do when a lift keeps breaking down.

In a high-rise, the lift is not a convenience. It's how elderly residents, children and deliveries get home. When it's poorly maintained, everyone notices.
Ask to see the lift licence and the last service report. A society that keeps them handy usually keeps the lift in good shape too.
Tenants, especially families and older people, often decide whether to renew based on how the building works day to day. A building with a reliable lift is easier to rent.
The Maharashtra Lifts, Escalators and Moving Walks Act, 2017.
The society, usually through a maintenance contract with an agency.
General information, not legal advice.
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